Service         Order stage Provide honest feedback to the customer; Support and share technical information with customer; Supply quality samples according to customer's need; Where possible, will discuss with customer to simplify the processes. Contract stage Continuous liaising with customer to get feedback on the performance of the supplied parts; Ensure timely delivery to customer. After Sale Service Conduct survey to get feedback from customer on the delivered parts performance; Where necessary to provide technical support in resolving customer problem; Try to solve any problems for the customer.